How do we communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How long will the data be stored?

Please note that we will retain the information we collect for as long as necessary to provide our services, comply with our legal and contractual obligations to you, resolve disputes and enforce our agreements.

We may correct, amend or delete inaccurate or incomplete data at any time at our sole discretion.

How do we deal with minors?

Notwithstanding the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee absolute protection and security of the information you upload, post or otherwise transmit to us or others.

For this reason, we encourage you to set strong passwords and, whenever possible, not to provide us or others with confidential information that you believe could cause you significant or lasting harm if disclosed. As email and instant messaging are not considered secure forms of communication, we also ask that you do not disclose confidential information via either of these communication channels.

When do we use your data?

We will only use your personal data for the purposes set out in the Privacy Policy and only where we are satisfied that:

 

-the use of your personal data is necessary to fulfil or enter into a contract (e.g. to provide you with the Services themselves or customer or technical support);

 

-the use of your personal data is necessary for compliance with a legal or regulatory obligation; or

 

-the use of your personal data is necessary to support our legitimate business interests (provided that this is done at all times in a way that is proportionate and respects your data protection rights).

 

As an EU resident, you may:

 

-Request confirmation as to whether or not personal data concerning you is being processed and request access to your stored personal data and certain additional information;

 

-request to receive the personal data you have provided to us in a structured, commonly used and machine-readable format

 

-request the rectification of your personal data stored by us

 

-request the erasure of your personal data;

 

-object to the processing of your personal data by us;

 

-request the restriction of the processing of your personal data, or

 

-lodge a complaint with a supervisory authority.

 

Please note, however, that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal data we collect and how we use it, please contact us as set out below.

 

In the course of providing the Services, we may transfer data across borders to affiliates or other third parties and from your country/jurisdiction to other countries/jurisdictions around the world. By using the Services, you consent to the transfer of your data outside the EEA.

 

If you are located in the EEA, your personal data will only be transferred to locations outside the EEA if we are satisfied that an adequate or equivalent level of protection of personal data exists. We will take appropriate steps to ensure that we have appropriate contractual arrangements in place with our third parties to ensure that appropriate safeguards are in place so that the risk of unlawful use, alteration, deletion, loss or theft of your personal data is minimised and that such third parties act at all times in accordance with applicable laws.